# 8thwall app remains on a black screen

**URL:** <https://forum.8thwall.com/t/8thwall-app-remains-on-a-black-screen/8550>\
**Category:** Desktop App Beta\
**Created:** [November 14, 2025, 6:28am UTC](https://forum.8thwall.com/t/8thwall-app-remains-on-a-black-screen/8550 "2025-11-14T06:28:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Youichi\_Sugii](https://avatars.discourse-cdn.com/v4/letter/y/cab0a1/32.png) [@Youichi\_Sugii](https://forum.8thwall.com/u/Youichi_Sugii)\
**Post date:** [November 14, 2025, 6:28am UTC](https://forum.8thwall.com/t/8thwall-app-remains-on-a-black-screen/8550/1 "2025-11-14T06:28:59Z")

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When I run the 8thwall app, the screen remains black. My environment requires a proxy for network communication. Do I need to configure the proxy settings?

 ![スクリーンショット 2025-11-14 15.21.45](https://us1.discourse-cdn.com/flex019/uploads/x8thwall/original/2X/1/199b7d0416ef36190e78d93c3f048ac414d224ab.jpeg)

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**Author:** ![Evan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/evan/32/431_2.png) [@Evan](https://forum.8thwall.com/u/Evan)\
**Post date:** [December 5, 2025, 7:13pm UTC](https://forum.8thwall.com/t/8thwall-app-remains-on-a-black-screen/8550/2 "2025-12-05T19:13:51Z")

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are you still facing this issue?

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<div class="post-metadata">

**Author:** ![Youichi\_Sugii](https://avatars.discourse-cdn.com/v4/letter/y/cab0a1/32.png) [@Youichi\_Sugii](https://forum.8thwall.com/u/Youichi_Sugii)\
**Post date:** [February 17, 2026, 2:52am UTC](https://forum.8thwall.com/t/8thwall-app-remains-on-a-black-screen/8550/3 "2026-02-17T02:52:13Z")

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```auto
Thank you for your reply.
The issue is still occurring.
I installed the latest version (8th+Wall-0.0.202602121202-arm64.dmg), but the issue remains.

Environment
- MacBook Pro (M4 Max)
- macOS Sequoia 15.5

```