# Absolute Scale - User is prompted to place model once walking around object

**URL:** <https://forum.8thwall.com/t/absolute-scale-user-is-prompted-to-place-model-once-walking-around-object/2238>\
**Category:** Technical Support\
**Tags:** absolute-scale\
**Created:** [July 29, 2024, 4:55pm UTC](https://forum.8thwall.com/t/absolute-scale-user-is-prompted-to-place-model-once-walking-around-object/2238 "2024-07-29T16:55:00Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Miranda\_Palmisano](https://avatars.discourse-cdn.com/v4/letter/m/ba8739/32.png) [@Miranda\_Palmisano](https://forum.8thwall.com/u/Miranda_Palmisano)\
**Post date:** [July 29, 2024, 4:55pm UTC](https://forum.8thwall.com/t/absolute-scale-user-is-prompted-to-place-model-once-walking-around-object/2238/1 "2024-07-29T16:55:01Z")

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Hi, I noticed back in February there was a post where 8th wall was experiencing a known bug for Absolute Scale. Has this bug been resolved? We are implementing an Absolute Scale project, and unfortunately, when walking towards the back of the vehicle at full scale, the user is prompted to “tap and place” the model again in the environment.

> [@Device orientation resetting object locations with absolute scale enabled](https://forum.8thwall.com/t/device-orientation-resetting-object-locations-with-absolute-scale-enabled/335):
>
> In a project using absolute scale, I’m having an issue where when the user changes the orientation of a device, the position is reset to the floor. I’ve tried adding an event listener to reset the position when it detects a change in orientation but that doesn’t seem to work. Any advice as to what I can do?

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**Author:** ![Arash\_S](https://avatars.discourse-cdn.com/v4/letter/a/ed655f/32.png) [@Arash\_S](https://forum.8thwall.com/u/Arash_S)\
**Post date:** [December 10, 2024, 11:40am UTC](https://forum.8thwall.com/t/absolute-scale-user-is-prompted-to-place-model-once-walking-around-object/2238/2 "2024-12-10T11:40:10Z")

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@GeorgeButler is this bug fixed?

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**Author:** ![Evan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/evan/32/431_2.png) [@Evan](https://forum.8thwall.com/u/Evan)\
**Post date:** [December 10, 2024, 11:37pm UTC](https://forum.8thwall.com/t/absolute-scale-user-is-prompted-to-place-model-once-walking-around-object/2238/3 "2024-12-10T23:37:52Z")

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The issue related to absolute scale and device orientation has not been fixed - I have bumped this to our product team.