# Device authorization issues

**URL:** <https://forum.8thwall.com/t/device-authorization-issues/4502>\
**Category:** Technical Support\
**Created:** [January 16, 2025, 2:02pm UTC](https://forum.8thwall.com/t/device-authorization-issues/4502 "2025-01-16T14:02:47Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Arthur\_Sangouard1](https://avatars.discourse-cdn.com/v4/letter/a/90ced4/32.png) [@Arthur\_Sangouard1](https://forum.8thwall.com/u/Arthur_Sangouard1)\
**Post date:** [January 16, 2025, 2:02pm UTC](https://forum.8thwall.com/t/device-authorization-issues/4502/1 "2025-01-16T14:02:47Z")

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I’m unable to test using localhost. After authorising my browser in the 8th Wall console, I still get an alert popup telling me my device isn’t authorised.

I suspect this is due to me having used another 8th Wall account and authorised it in another workspace at some point in the same browser.

Please let me know how I can remove all device authorisations from this browser without having to login to an account that I can’t access anymore.

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**Author:** ![GeorgeButler](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/georgebutler/32/1903_2.png) [@GeorgeButler](https://forum.8thwall.com/u/GeorgeButler)\
**Post date:** [January 16, 2025, 5:47pm UTC](https://forum.8thwall.com/t/device-authorization-issues/4502/2 "2025-01-16T17:47:09Z")

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Hi Arthur,

I’d be happy to look into this for you, which workspace and project is this related to? Additionally, can you try the solution provided in our docs here and let me know if that fixes the issue?

> **[Device Not Authorized | 8th Wall](https://www.8thwall.com/docs/troubleshooting/device-not-authorized)**
>
> Issue: When trying to view my Web App, I receive a "Device Not Authorized" error message.