# How to cancel the Pro yearl;y subscription?

**URL:** <https://forum.8thwall.com/t/how-to-cancel-the-pro-yearl-y-subscription/8609>\
**Category:** Technical Support\
**Created:** [December 4, 2025, 7:50am UTC](https://forum.8thwall.com/t/how-to-cancel-the-pro-yearl-y-subscription/8609 "2025-12-04T07:50:29Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Phygital\_team](https://avatars.discourse-cdn.com/v4/letter/p/ce73a5/32.png) [@Phygital\_team](https://forum.8thwall.com/u/Phygital_team)\
**Post date:** [December 4, 2025, 7:50am UTC](https://forum.8thwall.com/t/how-to-cancel-the-pro-yearl-y-subscription/8609/1 "2025-12-04T07:50:29Z")

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Hey!  
I’m repeatedly getting messages of 8thwall trying to get a payment for the subscription renewal (but there is no money on my card lmao).  
But I’m on a Free plan as I see, and there is no buttons in my account to cancel whatever I have and I can’t delete my card from stripe cuz it says I have a paid plan.  
Please help me to cancel the subscription.

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**Author:** ![Evan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/evan/32/431_2.png) [@Evan](https://forum.8thwall.com/u/Evan)\
**Post date:** [December 5, 2025, 6:11pm UTC](https://forum.8thwall.com/t/how-to-cancel-the-pro-yearl-y-subscription/8609/2 "2025-12-05T18:11:27Z")

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looks like you reached out to [support@8thwall.com](mailto:support@8thwall.com). we went ahead and cancelled the subscription for you 🙂

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**Author:** ![system](https://us1.discourse-cdn.com/flex019/uploads/x8thwall/original/2X/9/9212a857458f1b03a6accb129e0f8cbea408e3e5.png) [@system](https://forum.8thwall.com/u/system)\
**Post date:** [December 9, 2025, 6:11pm UTC](https://forum.8thwall.com/t/how-to-cancel-the-pro-yearl-y-subscription/8609/3 "2025-12-09T18:11:47Z")

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