# How to Resolve White Screen Issue on Re-Entering AR Page in Safari Due to Camera Information Retrieval Failure?

**URL:** <https://forum.8thwall.com/t/how-to-resolve-white-screen-issue-on-re-entering-ar-page-in-safari-due-to-camera-information-retrieval-failure/674>\
**Category:** Technical Support\
**Tags:** general\
**Created:** [March 12, 2024, 9:33am UTC](https://forum.8thwall.com/t/how-to-resolve-white-screen-issue-on-re-entering-ar-page-in-safari-due-to-camera-information-retrieval-failure/674 "2024-03-12T09:33:27Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![heo\_junhyeok](https://avatars.discourse-cdn.com/v4/letter/h/f19dbf/32.png) [@heo\_junhyeok](https://forum.8thwall.com/u/heo_junhyeok)\
**Post date:** [March 12, 2024, 9:33am UTC](https://forum.8thwall.com/t/how-to-resolve-white-screen-issue-on-re-entering-ar-page-in-safari-due-to-camera-information-retrieval-failure/674/1 "2024-03-12T09:33:27Z")

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In Safari, there are occasional instances where re-entering an AR page after exiting results in a white screen phenomenon due to intermittent failure in retrieving camera information. Is there a solution to this issue?

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**Author:** ![Ian](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/ian/32/430_2.png) [@Ian](https://forum.8thwall.com/u/Ian)\
**Post date:** [March 12, 2024, 8:35pm UTC](https://forum.8thwall.com/t/how-to-resolve-white-screen-issue-on-re-entering-ar-page-in-safari-due-to-camera-information-retrieval-failure/674/2 "2024-03-12T20:35:40Z")

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Can you share a screen recording? Are you receiving any console errors when this happens? More information would be helpful.

Can you repro this with any of our sample projects here? [Clone WebAR, AR, WebVR Sample Projects | 8th Wall](https://www.8thwall.com/projects)

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**Author:** ![Evan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/evan/32/431_2.png) [@Evan](https://forum.8thwall.com/u/Evan)\
**Post date:** [March 12, 2024, 8:49pm UTC](https://forum.8thwall.com/t/how-to-resolve-white-screen-issue-on-re-entering-ar-page-in-safari-due-to-camera-information-retrieval-failure/674/3 "2024-03-12T20:49:24Z")

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You could try adding the `xrextras-pause-on-blur` and `xrextras-pause-on-hidden` components to your `a-scene`:

```auto
<a-scene ... xrextras-pause-on-blur xrextras-pause-on-hidden>

```

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**Author:** ![system](https://us1.discourse-cdn.com/flex019/uploads/x8thwall/original/2X/9/9212a857458f1b03a6accb129e0f8cbea408e3e5.png) [@system](https://forum.8thwall.com/u/system)\
**Post date:** [May 14, 2024, 10:05pm UTC](https://forum.8thwall.com/t/how-to-resolve-white-screen-issue-on-re-entering-ar-page-in-safari-due-to-camera-information-retrieval-failure/674/4 "2024-05-14T22:05:41Z")

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