# Inaccurate VPS location

**URL:** <https://forum.8thwall.com/t/inaccurate-vps-location/7622>\
**Category:** Technical Support\
**Tags:** vps-locations, studio\
**Created:** [July 17, 2025, 6:19am UTC](https://forum.8thwall.com/t/inaccurate-vps-location/7622 "2025-07-17T06:19:10Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Xihui\_Ng](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/xihui_ng/32/1829_2.png) [@Xihui\_Ng](https://forum.8thwall.com/u/Xihui_Ng)\
**Post date:** [July 17, 2025, 6:19am UTC](https://forum.8thwall.com/t/inaccurate-vps-location/7622/1 "2025-07-17T06:19:10Z")

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I’m working on an AR experience at a public location, which was added by someone else, but it isn’t activated.

The problem is that I couldn’t contribute scans to that location as the location isn’t accurate(see attached image). The `Add Scans` button on Scaniverse appears only when you are near the location. Should I create a new 1(duplicate?) or can I request for an existing location to be relocated?

Within 8th wall studio VPS:

 ![image](https://us1.discourse-cdn.com/flex019/uploads/x8thwall/original/2X/3/33458d452e4363ef0f79daeb409a01d56a47376c.jpeg)

In google maps:

 ![image](https://us1.discourse-cdn.com/flex019/uploads/x8thwall/original/2X/5/5c29a87a9717c22b03e7c3a7acbde97690968421.jpeg)

Location ID: 5765526cf2c13090befeab7eac8af677.16

Entire bridge is 200m by the way, VPS location seems to be nearer to 1 end of the bridge, in the river..

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**Author:** ![GeorgeButler](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/georgebutler/32/1903_2.png) [@GeorgeButler](https://forum.8thwall.com/u/GeorgeButler)\
**Post date:** [July 17, 2025, 6:02pm UTC](https://forum.8thwall.com/t/inaccurate-vps-location/7622/2 "2025-07-17T18:02:35Z")

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Hi!

Email us ([support@8thwall.com](mailto:support@8thwall.com)) the name of the location, the current coordinates of the location and the desired coordinates of the location and we’ll get it fixed up for you.

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**Author:** ![Xihui\_Ng](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/xihui_ng/32/1829_2.png) [@Xihui\_Ng](https://forum.8thwall.com/u/Xihui_Ng)\
**Post date:** [July 18, 2025, 2:08am UTC](https://forum.8thwall.com/t/inaccurate-vps-location/7622/3 "2025-07-18T02:08:45Z")

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Hello. Thanks for the information. By coordinates do you mean the latitude & longitude?

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**Author:** ![GeorgeButler](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/georgebutler/32/1903_2.png) [@GeorgeButler](https://forum.8thwall.com/u/GeorgeButler)\
**Post date:** [July 18, 2025, 6:22pm UTC](https://forum.8thwall.com/t/inaccurate-vps-location/7622/4 "2025-07-18T18:22:07Z")

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Yeah 🙂 the Latitude and Longitude would be perfect.

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**Author:** ![system](https://us1.discourse-cdn.com/flex019/uploads/x8thwall/original/2X/9/9212a857458f1b03a6accb129e0f8cbea408e3e5.png) [@system](https://forum.8thwall.com/u/system)\
**Post date:** [July 22, 2025, 6:22pm UTC](https://forum.8thwall.com/t/inaccurate-vps-location/7622/5 "2025-07-22T18:22:22Z")

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