# Log into Wayfarer

**URL:** <https://forum.8thwall.com/t/log-into-wayfarer/542>\
**Category:** Technical Support\
**Tags:** vps, wayfarer\
**Created:** [March 2, 2024, 12:12am UTC](https://forum.8thwall.com/t/log-into-wayfarer/542 "2024-03-02T00:12:56Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![ke\_wang](https://avatars.discourse-cdn.com/v4/letter/k/f19dbf/32.png) [@ke\_wang](https://forum.8thwall.com/u/ke_wang)\
**Post date:** [March 2, 2024, 12:12am UTC](https://forum.8thwall.com/t/log-into-wayfarer/542/1 "2024-03-02T00:12:56Z")

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Hi there! When I log into the Niantic Wayfarer app through my Google account, it always just loads and I can’t actually log in. It just shows a blank page. I’m wondering how I can proceed to log into my Google account?

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**Author:** ![TonyT](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/tonyt/32/88_2.png) [@TonyT](https://forum.8thwall.com/u/TonyT)\
**Post date:** [March 2, 2024, 12:15am UTC](https://forum.8thwall.com/t/log-into-wayfarer/542/2 "2024-03-02T00:15:43Z")

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Hello!

The Wayfarer app currently doesn’t support Google or Apple login methods.

The solution here is to add email/password authentication method to your user Profile at:

First, login to your 8th Wall account, and then browse to: [Profile](https://www.8thwall.com/profile), or click your Name/Photo at the top right corner of the page.

On that page the user should be able to connect an email/password combination.

Once that is done, authenticate using the email/pass login method in the Wayfarer app.

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**Author:** ![ke\_wang](https://avatars.discourse-cdn.com/v4/letter/k/f19dbf/32.png) [@ke\_wang](https://forum.8thwall.com/u/ke_wang)\
**Post date:** [March 2, 2024, 1:15am UTC](https://forum.8thwall.com/t/log-into-wayfarer/542/3 "2024-03-02T01:15:04Z")

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The profile page is blank when I enter this page after I log into my account and go there through my portal.

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**Author:** ![TonyT](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/tonyt/32/88_2.png) [@TonyT](https://forum.8thwall.com/u/TonyT)\
**Post date:** [March 4, 2024, 9:28pm UTC](https://forum.8thwall.com/t/log-into-wayfarer/542/4 "2024-03-04T21:28:26Z")

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Hi @ke_wang , can you pull up the Chrome/Safari debugger to see if there are any error messages that may shed some light on what is going on here?

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**Author:** ![ke\_wang](https://avatars.discourse-cdn.com/v4/letter/k/f19dbf/32.png) [@ke\_wang](https://forum.8thwall.com/u/ke_wang)\
**Post date:** [March 4, 2024, 10:40pm UTC](https://forum.8thwall.com/t/log-into-wayfarer/542/5 "2024-03-04T22:40:34Z")

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![截屏2024-03-04 14.39.57](https://us1.discourse-cdn.com/flex019/uploads/x8thwall/original/1X/d529884fda1d3ba7c2cc75951544fdfe3fd254b1.jpeg)

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**Author:** ![TonyT](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/tonyt/32/88_2.png) [@TonyT](https://forum.8thwall.com/u/TonyT)\
**Post date:** [March 5, 2024, 10:57pm UTC](https://forum.8thwall.com/t/log-into-wayfarer/542/6 "2024-03-05T22:57:34Z")

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Are you able to provide the `Network` and `Console` tabs? The Elements/Issues don’t help us understand what is causing your issue. Thanks!

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**Author:** ![ke\_wang](https://avatars.discourse-cdn.com/v4/letter/k/f19dbf/32.png) [@ke\_wang](https://forum.8thwall.com/u/ke_wang)\
**Post date:** [March 6, 2024, 2:27am UTC](https://forum.8thwall.com/t/log-into-wayfarer/542/7 "2024-03-06T02:27:25Z")

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Here are the screenshot of the two tabs, thank you!

 ![截屏2024-03-05 18.24.03](https://us1.discourse-cdn.com/flex019/uploads/x8thwall/original/1X/07f8bfe0acf6ce343867b96f6138db5dc1e30c5e.png)

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**Author:** ![ke\_wang](https://avatars.discourse-cdn.com/v4/letter/k/f19dbf/32.png) [@ke\_wang](https://forum.8thwall.com/u/ke_wang)\
**Post date:** [March 6, 2024, 2:29am UTC](https://forum.8thwall.com/t/log-into-wayfarer/542/8 "2024-03-06T02:29:37Z")

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Another screenshot

 ![截屏2024-03-05 18.23.44](https://us1.discourse-cdn.com/flex019/uploads/x8thwall/original/1X/257b845fa18cda938aa7311e55990361c2578ed7.png)

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**Author:** ![TonyT](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/tonyt/32/88_2.png) [@TonyT](https://forum.8thwall.com/u/TonyT)\
**Post date:** [March 7, 2024, 6:32pm UTC](https://forum.8thwall.com/t/log-into-wayfarer/542/9 "2024-03-07T18:32:20Z")

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Hello @ke_wang , thanks for your patience. We were able to determine the root cause of your issue and a fix has been deployed. While logged in, can you please try to visit the Profile page again? Should be working properly now.

Thanks for flagging!

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**Author:** ![ke\_wang](https://avatars.discourse-cdn.com/v4/letter/k/f19dbf/32.png) [@ke\_wang](https://forum.8thwall.com/u/ke_wang)\
**Post date:** [March 8, 2024, 12:11am UTC](https://forum.8thwall.com/t/log-into-wayfarer/542/10 "2024-03-08T00:11:28Z")

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Thank you very much for your help! I can log into the profile page and change the email login now! I just took 2 test scans, they are there on my phone but no test scans are found on my computer browser. I am logged in the same account on computer and phone. Here are some images might help.

 ![IMG_3190.PNG](https://us1.discourse-cdn.com/flex019/uploads/x8thwall/original/1X/43590fafd13ed83f55cd74b83c73734416051c93.jpeg)

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<div class="post-metadata">

**Author:** ![ke\_wang](https://avatars.discourse-cdn.com/v4/letter/k/f19dbf/32.png) [@ke\_wang](https://forum.8thwall.com/u/ke_wang)\
**Post date:** [March 8, 2024, 12:12am UTC](https://forum.8thwall.com/t/log-into-wayfarer/542/11 "2024-03-08T00:12:27Z")

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![截屏2024-03-07 16.12.04](https://us1.discourse-cdn.com/flex019/uploads/x8thwall/original/1X/0ac4d6867bf411aea0973aee06a572573b5332aa.png)

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<div class="post-metadata">

**Author:** ![TonyT](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/tonyt/32/88_2.png) [@TonyT](https://forum.8thwall.com/u/TonyT)\
**Post date:** [March 8, 2024, 1:42am UTC](https://forum.8thwall.com/t/log-into-wayfarer/542/12 "2024-03-08T01:42:42Z")

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After logging in, did you select the correct workspace? If you are a member of multiple workspaces, make sure to select the desired one in the Wayfarer app before uploading:

> **[Lightship VPS | 8th Wall](https://www.8thwall.com/docs/guides/lightship-vps/#using-niantic-wayfarer)**
>
> Lightship VPS Overview

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<div class="post-metadata">

**Author:** ![ke\_wang](https://avatars.discourse-cdn.com/v4/letter/k/f19dbf/32.png) [@ke\_wang](https://forum.8thwall.com/u/ke_wang)\
**Post date:** [March 8, 2024, 4:32am UTC](https://forum.8thwall.com/t/log-into-wayfarer/542/13 "2024-03-08T04:32:17Z")

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Yeah I did chose the same workspace. There is a very strange thing when I open the app on the phone just now, all the scans disappeared, nothing in any workspaces. They were successfully uploaded as the above screenshot shows in the afternoon.

 ![IMG_3191](https://us1.discourse-cdn.com/flex019/uploads/x8thwall/original/1X/9702579e41927fbdedcf96f58c93a554c774821a.png)
