# Lost all credits I've paid for!

**URL:** <https://forum.8thwall.com/t/lost-all-credits-ive-paid-for/8664>\
**Category:** Technical Support\
**Created:** [January 1, 2026, 1:18pm UTC](https://forum.8thwall.com/t/lost-all-credits-ive-paid-for/8664 "2026-01-01T13:18:47Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Maartje\_Simons](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/maartje_simons/32/2632_2.png) [@Maartje\_Simons](https://forum.8thwall.com/u/Maartje_Simons)\
**Post date:** [January 1, 2026, 1:18pm UTC](https://forum.8thwall.com/t/lost-all-credits-ive-paid-for/8664/1 "2026-01-01T13:18:47Z")

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Hi,

I bought credits but now they are all gone! What happened?