# UI in scavenger hunt works on some locations and not others

**URL:** <https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488>\
**Category:** Technical Support\
**Tags:** vps, ui, studio\
**Created:** [May 13, 2025, 3:53pm UTC](https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488 "2025-05-13T15:53:34Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![Matthew\_Knowles](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/matthew_knowles/32/1985_2.png) [@Matthew\_Knowles](https://forum.8thwall.com/u/Matthew_Knowles)\
**Post date:** [May 13, 2025, 3:53pm UTC](https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488/1 "2025-05-13T15:53:34Z")

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Hi,  
I continue building out my Halloween themed scavenger hunt base on the Scavenger Hunt Tutorial/template. Things are coming along well except for three out of seven have an issue. When I approach the location the UI pops up to “Start AR” but when clicked, nothing happens.  
This is reproducible in simulator and in real life at the locations. Any suggestions?  
Thanks,  
Matt

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**Author:** ![GeorgeButler](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/georgebutler/32/1903_2.png) [@GeorgeButler](https://forum.8thwall.com/u/GeorgeButler)\
**Post date:** [May 13, 2025, 5:04pm UTC](https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488/2 "2025-05-13T17:04:40Z")

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Hi Matt,

Have you added the locations to your project? Can you share a screenshot?

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**Author:** ![Matthew\_Knowles](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/matthew_knowles/32/1985_2.png) [@Matthew\_Knowles](https://forum.8thwall.com/u/Matthew_Knowles)\
**Post date:** [May 13, 2025, 6:41pm UTC](https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488/3 "2025-05-13T18:41:12Z")

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Yes, here is one of the locations. See attached.

 ![debug ui](https://us1.discourse-cdn.com/flex019/uploads/x8thwall/original/2X/d/dd8c73480c28848b29a449e7243b098beda7d10b.jpeg)  
 ![debug ui 2](https://us1.discourse-cdn.com/flex019/uploads/x8thwall/original/2X/5/5d18b1087879c496ead657ffecd49ce2482f01b7.jpeg)

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<div class="post-metadata">

**Author:** ![Matthew\_Knowles](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/matthew_knowles/32/1985_2.png) [@Matthew\_Knowles](https://forum.8thwall.com/u/Matthew_Knowles)\
**Post date:** [May 17, 2025, 3:43pm UTC](https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488/4 "2025-05-17T15:43:16Z")

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Hi,  
Was there anything weird about that location?  
Thanks!

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**Author:** ![GeorgeButler](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/georgebutler/32/1903_2.png) [@GeorgeButler](https://forum.8thwall.com/u/GeorgeButler)\
**Post date:** [May 19, 2025, 4:54pm UTC](https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488/5 "2025-05-19T16:54:48Z")

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Can you land your changes and [share the project](https://www.8thwall.com/docs/guides/projects/project-sharing/#share-project-with-another-workspace) with the `support` workspace so I can take a closer look?

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**Author:** ![GeorgeButler](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/georgebutler/32/1903_2.png) [@GeorgeButler](https://forum.8thwall.com/u/GeorgeButler)\
**Post date:** [May 20, 2025, 4:27pm UTC](https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488/6 "2025-05-20T16:27:46Z")

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Hmm everything about the location looks good to me, however I am seeing the issue where the location mesh doesn’t show up in the Simulator. I’ve forward this to the engineering team to take a look.

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**Author:** ![Matthew\_Knowles](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/matthew_knowles/32/1985_2.png) [@Matthew\_Knowles](https://forum.8thwall.com/u/Matthew_Knowles)\
**Post date:** [May 23, 2025, 3:20pm UTC](https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488/7 "2025-05-23T15:20:07Z")

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Hi George,  
Any updates from Engineering?  
Thanks,  
Matt

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**Author:** ![GeorgeButler](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/georgebutler/32/1903_2.png) [@GeorgeButler](https://forum.8thwall.com/u/GeorgeButler)\
**Post date:** [May 23, 2025, 4:42pm UTC](https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488/8 "2025-05-23T16:42:22Z")

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No updates right now, but can you try deleting the location and re-adding it to your project?

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**Author:** ![Matthew\_Knowles](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/matthew_knowles/32/1985_2.png) [@Matthew\_Knowles](https://forum.8thwall.com/u/Matthew_Knowles)\
**Post date:** [May 24, 2025, 8:45pm UTC](https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488/9 "2025-05-24T20:45:44Z")

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Well, I deleted one location and re added it and it worked! BUT I deleted and re added another location and it FAILED. Kapt3 worked and CWCopen failed. So confused…

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**Author:** ![GeorgeButler](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/georgebutler/32/1903_2.png) [@GeorgeButler](https://forum.8thwall.com/u/GeorgeButler)\
**Post date:** [May 27, 2025, 9:19pm UTC](https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488/10 "2025-05-27T21:19:40Z")

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Can you provide more details about the location that’s failing to get added? Could you share a video of you adding the location to the project?

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**Author:** ![Matthew\_Knowles](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/matthew_knowles/32/1985_2.png) [@Matthew\_Knowles](https://forum.8thwall.com/u/Matthew_Knowles)\
**Post date:** [May 27, 2025, 9:46pm UTC](https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488/11 "2025-05-27T21:46:59Z")

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Sure. How can I share a large video? Last time I tried to attach a video, the size limit was pretty small.

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<div class="post-metadata">

**Author:** ![GeorgeButler](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/georgebutler/32/1903_2.png) [@GeorgeButler](https://forum.8thwall.com/u/GeorgeButler)\
**Post date:** [May 27, 2025, 9:50pm UTC](https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488/12 "2025-05-27T21:50:02Z")

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I usually upload videos to YouTube as unlisted when sharing on the forums.

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<div class="post-metadata">

**Author:** ![Matthew\_Knowles](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/matthew_knowles/32/1985_2.png) [@Matthew\_Knowles](https://forum.8thwall.com/u/Matthew_Knowles)\
**Post date:** [May 28, 2025, 3:55pm UTC](https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488/13 "2025-05-28T15:55:02Z")

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OK. I deleted the Trail-Carriage location and re-added. Then tried to click on UI and nothing. Please review and see if I’m doing something wrong.  
Thanks again.

[![](https://us1.discourse-cdn.com/flex019/uploads/x8thwall/original/2X/a/af4941048cf10ec194f6d421cb29a9f063c7a8f7.jpeg "Matt's upload") ](https://www.youtube.com/watch?v=9VascIDoIJI)

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<div class="post-metadata">

**Author:** ![GeorgeButler](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/georgebutler/32/1903_2.png) [@GeorgeButler](https://forum.8thwall.com/u/GeorgeButler)\
**Post date:** [May 28, 2025, 5:15pm UTC](https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488/14 "2025-05-28T17:15:21Z")

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Thanks for sharing a video! I think this might be a UI issue rather than a VPS issue. Can you land your changes and remind me of the project name so I can take a look?

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<div class="post-metadata">

**Author:** ![Matthew\_Knowles](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/matthew_knowles/32/1985_2.png) [@Matthew\_Knowles](https://forum.8thwall.com/u/Matthew_Knowles)\
**Post date:** [May 28, 2025, 5:47pm UTC](https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488/15 "2025-05-28T17:47:15Z")

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Landed.

> **[8th Wall](https://www.8thwall.com/matthewknowles/cwcscavenger/project)**

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<div class="post-metadata">

**Author:** ![GeorgeButler](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/georgebutler/32/1903_2.png) [@GeorgeButler](https://forum.8thwall.com/u/GeorgeButler)\
**Post date:** [May 28, 2025, 5:59pm UTC](https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488/16 "2025-05-28T17:59:25Z")

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If you open the browser inspector it looks like you didn’t give the location the correct name of the space to transition to.

 ![Screenshot 2025-05-28 at 10.58.39 AM](https://us1.discourse-cdn.com/flex019/uploads/x8thwall/original/2X/7/7382477c151e7dcc57eefb700374e0f7f1c6dd2f.jpeg)

Maybe you have multiple overlapping locations?

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<div class="post-metadata">

**Author:** ![Matthew\_Knowles](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/matthew_knowles/32/1985_2.png) [@Matthew\_Knowles](https://forum.8thwall.com/u/Matthew_Knowles)\
**Post date:** [May 28, 2025, 9:20pm UTC](https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488/17 "2025-05-28T21:20:51Z")

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Thanks for that hint, George. I discovered that I needed to make the names of the spaces identical in all the labels–location, label, site. In some cases I had abbreviated names and the program got confused. Now it all works consistently in simulator and IRL! Thanks for your patience. Now I can focus on the creative part.

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**Author:** ![system](https://us1.discourse-cdn.com/flex019/uploads/x8thwall/original/2X/9/9212a857458f1b03a6accb129e0f8cbea408e3e5.png) [@system](https://forum.8thwall.com/u/system)\
**Post date:** [June 1, 2025, 9:21pm UTC](https://forum.8thwall.com/t/ui-in-scavenger-hunt-works-on-some-locations-and-not-others/6488/18 "2025-06-01T21:21:38Z")

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