# VPS processing status not changed after multiple days

**URL:** <https://forum.8thwall.com/t/vps-processing-status-not-changed-after-multiple-days/6383>\
**Category:** Technical Support\
**Tags:** vps\
**Created:** [May 7, 2025, 8:31pm UTC](https://forum.8thwall.com/t/vps-processing-status-not-changed-after-multiple-days/6383 "2025-05-07T20:31:28Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Elliot\_H](https://avatars.discourse-cdn.com/v4/letter/e/74df32/32.png) [@Elliot\_H](https://forum.8thwall.com/u/Elliot_H)\
**Post date:** [May 7, 2025, 8:31pm UTC](https://forum.8thwall.com/t/vps-processing-status-not-changed-after-multiple-days/6383/1 "2025-05-07T20:31:28Z")

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I’ve created multiple test scans via Scaniverse and still see in the Geospatial Browser that the scan’s VPS status is still as ‘Processing’. Is this processing time normal? How can I figure out if this is a problem on the data side?

For reference, I’ve already linked my 8th wall account to Scaniverse.

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**Author:** ![GeorgeButler](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/georgebutler/32/1903_2.png) [@GeorgeButler](https://forum.8thwall.com/u/GeorgeButler)\
**Post date:** [May 8, 2025, 3:50pm UTC](https://forum.8thwall.com/t/vps-processing-status-not-changed-after-multiple-days/6383/2 "2025-05-08T15:50:20Z")

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Hi, welcome to the forums!

I’m looking into this now.

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**Author:** ![Elliot\_H](https://avatars.discourse-cdn.com/v4/letter/e/74df32/32.png) [@Elliot\_H](https://forum.8thwall.com/u/Elliot_H)\
**Post date:** [May 9, 2025, 5:37pm UTC](https://forum.8thwall.com/t/vps-processing-status-not-changed-after-multiple-days/6383/3 "2025-05-09T17:37:49Z")

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Thanks @GeorgeButler, looking forward to any updates!