# Web crash - world tracking portal

**URL:** <https://forum.8thwall.com/t/web-crash-world-tracking-portal/1872>\
**Category:** Technical Support\
**Created:** [June 27, 2024, 10:52pm UTC](https://forum.8thwall.com/t/web-crash-world-tracking-portal/1872 "2024-06-27T22:52:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Riza\_Santoso](https://avatars.discourse-cdn.com/v4/letter/r/c57346/32.png) [@Riza\_Santoso](https://forum.8thwall.com/u/Riza_Santoso)\
**Post date:** [June 27, 2024, 10:52pm UTC](https://forum.8thwall.com/t/web-crash-world-tracking-portal/1872/1 "2024-06-27T22:52:13Z")

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Hi,

I’m working with the world tracking portal template where I’ve added 16 images. While testing my work, I keep encountering this web crash (attached screenshot). What could be the possible reason for this? Is it because I added too many images, or is it due to the positions where I placed the images?

 ![IMG_6388.PNG](https://us1.discourse-cdn.com/flex019/uploads/x8thwall/original/1X/41a43af893194e48fdfa626b0089b19a56951062.jpeg)

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**Author:** ![Ian](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/ian/32/430_2.png) [@Ian](https://forum.8thwall.com/u/Ian)\
**Post date:** [June 28, 2024, 9:11pm UTC](https://forum.8thwall.com/t/web-crash-world-tracking-portal/1872/2 "2024-06-28T21:11:14Z")

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What is the sizes of your images? Along with pixel size? This usually occours with large texture/image sizes. Please reduce to 1024x1024 or less

Please reference

> **[Your 3D Models on the Web | 8th Wall](https://www.8thwall.com/docs/guides/your-3d-models-on-the-web/#glb-optimization)**
>
> We recommend using 3D models in GLB (glTF 2.0 binary) format for all WebAR experiences. GLB is

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**Author:** ![rama\_rambudiarto](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.8thwall.com/rama_rambudiarto/32/1675_2.png) [@rama\_rambudiarto](https://forum.8thwall.com/u/rama_rambudiarto)\
**Post date:** [June 29, 2024, 7:26am UTC](https://forum.8thwall.com/t/web-crash-world-tracking-portal/1872/3 "2024-06-29T07:26:24Z")

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can you send log or error ?  
so we know what your facing a problem