# \#FAQ **URL:** https://forum.8thwall.com/tag/faq/11.md [Latest](https://forum.8thwall.com/latest.md) · [Categories](https://forum.8thwall.com/categories.md) · [Tags](https://forum.8thwall.com/tags.md) --- ## [URL forwarding beyond closure?](https://forum.8thwall.com/t/url-forwarding-beyond-closure/8713)
**Author:** [@Zac\_Kenny](https://forum.8thwall.com/u/Zac_Kenny)\ **Replies:** 3\ **Last updated:** [January 26, 2026, 11:55pm UTC](https://forum.8thwall.com/t/url-forwarding-beyond-closure/8713 "2026-01-26T23:55:54Z")
Hi there, I’m wondering if it would be possible to set up a persisstent URL forwarding on my project URL that would work beyond the platform shutdown on Feb 28, 2026? I’ve exported my project and am setting up on my own … --- ## [processCpuResult.reality value null on iPhone after SPA page navigation](https://forum.8thwall.com/t/processcpuresult-reality-value-null-on-iphone-after-spa-page-navigation/8627)
**Author:** [@minwoo\_kim](https://forum.8thwall.com/u/minwoo_kim)\ **Replies:** 0\ **Last updated:** [December 9, 2025, 7:49pm UTC](https://forum.8thwall.com/t/processcpuresult-reality-value-null-on-iphone-after-spa-page-navigation/8627 "2025-12-09T19:49:21Z")
I’m using 8th Wall’s image recognition feature in XR8\_A.ts, which is loaded as a React component. To avoid having to request camera permission again through a page refresh, I’m navigating to a new React component that i… --- ## [Playing audio via an external URL](https://forum.8thwall.com/t/playing-audio-via-an-external-url/8505)
**Author:** [@Aslam\_M.N](https://forum.8thwall.com/u/Aslam_M.N)\ **Replies:** 2\ **Last updated:** [November 7, 2025, 7:26am UTC](https://forum.8thwall.com/t/playing-audio-via-an-external-url/8505 "2025-11-07T07:26:10Z")
Hey, has anyone tried playing audio from an external URL? Whenever I try using a URL, it throws a “failed to fetch” error (The URL I’m using for testing is valid, as it can be opened on a browser - test mp3 file.) I… --- ## [Recentering Camera in Studio API](https://forum.8thwall.com/t/recentering-camera-in-studio-api/8394)
**Author:** [@Aslam\_M.N](https://forum.8thwall.com/u/Aslam_M.N)\ **Replies:** 2\ **Last updated:** [October 17, 2025, 6:03am UTC](https://forum.8thwall.com/t/recentering-camera-in-studio-api/8394 "2025-10-17T06:03:20Z")
Hi, I’m new to 8th Wall here. I am currently experimenting with the Gaussian Splats in the Studio (specifically the Portal). But I want the door/portal to be placable, similar to how it’s done in this project - World Tr… --- ## [Tutorials are not helping, very very simple project](https://forum.8thwall.com/t/tutorials-are-not-helping-very-very-simple-project/8391)
**Author:** [@Vince\_Sidwell](https://forum.8thwall.com/u/Vince_Sidwell)\ **Replies:** 1\ **Last updated:** [October 15, 2025, 9:21pm UTC](https://forum.8thwall.com/t/tutorials-are-not-helping-very-very-simple-project/8391 "2025-10-15T21:21:51Z")
I’m writing because I’ve hit a significant roadblock and hope you can point me in the right direction. First, for context: I have over 20 years of experience as a 3D artist and two years of experience with Unity. I’m tr… --- ## [GLB rendering lost textures sometime in the past 12 months!](https://forum.8thwall.com/t/glb-rendering-lost-textures-sometime-in-the-past-12-months/8285)
**Author:** [@Gene\_Miller](https://forum.8thwall.com/u/Gene_Miller)\ **Replies:** 6\ **Last updated:** [September 18, 2025, 6:26pm UTC](https://forum.8thwall.com/t/glb-rendering-lost-textures-sometime-in-the-past-12-months/8285 "2025-09-18T18:26:00Z")
I have been using 8th Wall to render GLB files exported from TiltBrush for over 4 years. As recently as a year ago, 8th Wall correctly rendered all brushstrokes with alpha maps and normal maps contained within the GLB f… --- ## [3D Models Move with Camera When Using Sky Segmentation on Front Camera](https://forum.8thwall.com/t/3d-models-move-with-camera-when-using-sky-segmentation-on-front-camera/8278)
**Author:** [@saki\_tsunoda](https://forum.8thwall.com/u/saki_tsunoda)\ **Replies:** 0\ **Last updated:** [September 13, 2025, 6:31am UTC](https://forum.8thwall.com/t/3d-models-move-with-camera-when-using-sky-segmentation-on-front-camera/8278 "2025-09-13T06:31:12Z")
Hello, I am cloning this project → https://www.8thwall.com/8thwall/sky-effects-aframe When using the front camera with Sky Effect, the 3D models move along with the phone when tilted. With the back camera, the models … --- ## [Is it possible to localise to every VPS spot without pre-adding the location in Niantic Studio?](https://forum.8thwall.com/t/is-it-possible-to-localise-to-every-vps-spot-without-pre-adding-the-location-in-niantic-studio/3489)
**Author:** [@Peng\_Han\_Kum](https://forum.8thwall.com/u/Peng_Han_Kum)\ **Replies:** 1\ **Last updated:** [November 7, 2024, 4:35pm UTC](https://forum.8thwall.com/t/is-it-possible-to-localise-to-every-vps-spot-without-pre-adding-the-location-in-niantic-studio/3489 "2024-11-07T16:35:50Z")
as titled, I have setup a scene, and I want to go to every activated VPS spot and just localise to the VPS spot. Is it possible at the current stage? --- ## [Set custom splash screen and favicon](https://forum.8thwall.com/t/set-custom-splash-screen-and-favicon/8215)
**Author:** [@Aquimo\_Games](https://forum.8thwall.com/u/Aquimo_Games)\ **Replies:** 3\ **Last updated:** [September 4, 2025, 4:46pm UTC](https://forum.8thwall.com/t/set-custom-splash-screen-and-favicon/8215 "2025-09-04T16:46:43Z")
How can we set up a custom splash screen and favicon? Do we need to purchase the white-label option for this? I’m currently using the free version --- ## [Is it possible to combine Sky Effects with Hand Tracking in a single 8th Wall scene?](https://forum.8thwall.com/t/is-it-possible-to-combine-sky-effects-with-hand-tracking-in-a-single-8th-wall-scene/7467)
**Author:** [@chow\_kenny](https://forum.8thwall.com/u/chow_kenny)\ **Replies:** 17\ **Last updated:** [August 3, 2025, 2:11am UTC](https://forum.8thwall.com/t/is-it-possible-to-combine-sky-effects-with-hand-tracking-in-a-single-8th-wall-scene/7467 "2025-08-03T02:11:13Z")
Hi 8th Wall team, I’m currently developing a WebAR gameplay where a 3D model is generated and flies in the sky using the Sky Effects template. Ideally, the user can tap the flying model and then grasp it with their hand,… --- ## [Next What Advertising - We would like to become 8th Wall Partners in UAE & the Middle East - We are based in Dubai, UAE](https://forum.8thwall.com/t/next-what-advertising-we-would-like-to-become-8th-wall-partners-in-uae-the-middle-east-we-are-based-in-dubai-uae/7865)
**Author:** [@Muhammad\_Aman\_Raffi](https://forum.8thwall.com/u/Muhammad_Aman_Raffi)\ **Replies:** 0\ **Last updated:** [July 30, 2025, 6:26am UTC](https://forum.8thwall.com/t/next-what-advertising-we-would-like-to-become-8th-wall-partners-in-uae-the-middle-east-we-are-based-in-dubai-uae/7865 "2025-07-30T06:26:30Z")
I hope this message finds you well. We are working closely with Centrepoint (Landmark Group) on an exciting opportunity to pilot a cutting-edge AI + AR-powered fashion discovery experience. We are seeking a forward-thin… --- ## [How to set the image of a UI Element in script?](https://forum.8thwall.com/t/how-to-set-the-image-of-a-ui-element-in-script/7795)
**Author:** [@Nick\_Suda](https://forum.8thwall.com/u/Nick_Suda)\ **Replies:** 5\ **Last updated:** [July 29, 2025, 4:44pm UTC](https://forum.8thwall.com/t/how-to-set-the-image-of-a-ui-element-in-script/7795 "2025-07-29T16:44:04Z")
I have a very simple question: I don’t know how to correctly set the image of a UI Element at runtime. First of all, am I correct to plug my initial image asset into the Color value of the Background property? That’s th… --- ## [An AI-based AR Game System Backend Module Inquiry](https://forum.8thwall.com/t/an-ai-based-ar-game-system-backend-module-inquiry/5731)
**Author:** [@chow\_kenny](https://forum.8thwall.com/u/chow_kenny)\ **Replies:** 26\ **Last updated:** [July 22, 2025, 6:01am UTC](https://forum.8thwall.com/t/an-ai-based-ar-game-system-backend-module-inquiry/5731 "2025-07-22T06:01:42Z")
Hello everyone, I am a Digital Art student with limited programming experience, and I am currently working on a project that involves developing a backend module for an AI-based AR game system using 8th Wall. The goal i… --- ## [Simulator OK, but Published build fails with CORS (OpenAI + Flask via ngrok)](https://forum.8thwall.com/t/simulator-ok-but-published-build-fails-with-cors-openai-flask-via-ngrok/6655)
**Author:** [@chow\_kenny](https://forum.8thwall.com/u/chow_kenny)\ **Replies:** 2\ **Last updated:** [May 28, 2025, 3:42am UTC](https://forum.8thwall.com/t/simulator-ok-but-published-build-fails-with-cors-openai-flask-via-ngrok/6655 "2025-05-28T03:42:22Z")
Dear 8th Wall Staff, I’m building a small prototype that chains 8th Wall (front-end) → Flask (ngrok tunnel) → OpenAI to generate story text from user-uploaded photos. 1 · Setup in short \[8th Wall Web\] ---- fetch (mu… --- ## [Compatibility of external .glb models (e.g. from MeshyAI) on mobile devices in 8th Wall](https://forum.8thwall.com/t/compatibility-of-external-glb-models-e-g-from-meshyai-on-mobile-devices-in-8th-wall/6165)
**Author:** [@chow\_kenny](https://forum.8thwall.com/u/chow_kenny)\ **Replies:** 7\ **Last updated:** [May 27, 2025, 3:31am UTC](https://forum.8thwall.com/t/compatibility-of-external-glb-models-e-g-from-meshyai-on-mobile-devices-in-8th-wall/6165 "2025-05-27T03:31:05Z")
Hi 8th Wall Support Team, I’m currently building a webAR project using 8th Wall, which allows users to upload images, send them to MeshyAI to generate .glb models, and display those models in the scene dynamically. Eve… --- ## [Layout Debugging Methods for 8th Wall AR Content](https://forum.8thwall.com/t/layout-debugging-methods-for-8th-wall-ar-content/6511)
**Author:** [@user130](https://forum.8thwall.com/u/user130)\ **Replies:** 0\ **Last updated:** [May 14, 2025, 10:24pm UTC](https://forum.8thwall.com/t/layout-debugging-methods-for-8th-wall-ar-content/6511 "2025-05-14T22:24:53Z")
Hello, I would like to verify the layout of my AR content using browser developer tools (such as Chrome DevTools or Safari Inspector). Could you please advise the best way to inspect and debug the screen layout when us… --- ## ["external" app, webxr samples](https://forum.8thwall.com/t/external-app-webxr-samples/6317)
**Author:** [@Sebastien\_PERIN](https://forum.8thwall.com/u/Sebastien_PERIN)\ **Replies:** 4\ **Last updated:** [May 12, 2025, 9:09am UTC](https://forum.8thwall.com/t/external-app-webxr-samples/6317 "2025-05-12T09:09:58Z")
This is a nice solution you have here. However I’m looking for a solution that might allow me to load any webxr app from any url and make it work on safari for ios on iphone and ipad. Lets say for example, how I may use … --- ## [How to take picture?](https://forum.8thwall.com/t/how-to-take-picture/6372)
**Author:** [@Wicida\_AR](https://forum.8thwall.com/u/Wicida_AR)\ **Replies:** 3\ **Last updated:** [May 8, 2025, 3:45pm UTC](https://forum.8thwall.com/t/how-to-take-picture/6372 "2025-05-08T15:45:15Z")
hello there, I wonder if there’s a way to make capture button like in: https://www.8thwall.com/8thwall/capturephoto-aframe I use the face effect, I wonder how it could be done since I already tried several ways to impl… --- ## [In the published project using VPS, the object does not appear after scanning the environment.](https://forum.8thwall.com/t/in-the-published-project-using-vps-the-object-does-not-appear-after-scanning-the-environment/6206)
**Author:** [@Kevin\_Chiang](https://forum.8thwall.com/u/Kevin_Chiang)\ **Replies:** 1\ **Last updated:** [April 29, 2025, 8:12pm UTC](https://forum.8thwall.com/t/in-the-published-project-using-vps-the-object-does-not-appear-after-scanning-the-environment/6206 "2025-04-29T20:12:12Z")
I’m using A-Frame with VPS in the editor. In the development environment, everything works fine when using the mobile simulator. However, after publishing the project, nothing appears after scanning the object. May I … --- ## [What are the best suggested mobile phones to scan in Scaniverse?](https://forum.8thwall.com/t/what-are-the-best-suggested-mobile-phones-to-scan-in-scaniverse/4784)
**Author:** [@Christopher\_Derrell](https://forum.8thwall.com/u/Christopher_Derrell)\ **Replies:** 3\ **Last updated:** [April 29, 2025, 3:29pm UTC](https://forum.8thwall.com/t/what-are-the-best-suggested-mobile-phones-to-scan-in-scaniverse/4784 "2025-04-29T15:29:44Z")
For context, I’ve scanned with a galaxy note 9, S10+ and ipad pro gen 2(?). Only on the ipad do i not get the alert saying limited GPU, but I haven’t seen the suggested devices list, which would guide my next device purc… --- ## [Templates not working when i launch](https://forum.8thwall.com/t/templates-not-working-when-i-launch/6119)
**Author:** [@Elena\_Dimopoulou](https://forum.8thwall.com/u/Elena_Dimopoulou)\ **Replies:** 1\ **Last updated:** [April 21, 2025, 5:53pm UTC](https://forum.8thwall.com/t/templates-not-working-when-i-launch/6119 "2025-04-21T17:53:53Z")
Hello everyone! Whenever I launch the templates world map explorer VPS and scavenger hunt is not working and despite I accept the permissions for locations I can’t navigate through the map either the AR neither in a pc n… --- ## [Help with Integrating Meshy AI and OpenAI API in 8th Wall Backend Module](https://forum.8thwall.com/t/help-with-integrating-meshy-ai-and-openai-api-in-8th-wall-backend-module/6037)
**Author:** [@chow\_kenny](https://forum.8thwall.com/u/chow_kenny)\ **Replies:** 2\ **Last updated:** [April 15, 2025, 7:36am UTC](https://forum.8thwall.com/t/help-with-integrating-meshy-ai-and-openai-api-in-8th-wall-backend-module/6037 "2025-04-15T07:36:20Z")
Hi 8th Wall Support Team: I’m currently working on a WebAR project using 8th Wall’s Editor version. The goal is to allow users to upload an image, which will be sent to Meshy AI’s image-to-3D API for model generation, a… --- ## [How to create a button in Niantic Studio](https://forum.8thwall.com/t/how-to-create-a-button-in-niantic-studio/3358)
**Author:** [@Peng\_Han\_Kum](https://forum.8thwall.com/u/Peng_Han_Kum)\ **Replies:** 12\ **Last updated:** [April 15, 2025, 12:57am UTC](https://forum.8thwall.com/t/how-to-create-a-button-in-niantic-studio/3358 "2025-04-15T00:57:00Z")
Can someone give me a short guide on creating a button? I searched and the only tutorial online is creating a button using the code editor. I don’t know how they are similar or how they work. Just make the button do so… --- ## [I can´t find "A-Frame: VPS Template"](https://forum.8thwall.com/t/i-can-t-find-a-frame-vps-template/5702)
**Author:** [@Abad\_Pani](https://forum.8thwall.com/u/Abad_Pani)\ **Replies:** 1\ **Last updated:** [March 24, 2025, 4:08pm UTC](https://forum.8thwall.com/t/i-can-t-find-a-frame-vps-template/5702 "2025-03-24T16:08:03Z")
Hi everyone, I’m trying to create a project with VPS, projecting a 3D model into the real world. I tried using the “Hello VPS” template and “Studio: Procedural VPS,” but they don’t have any code or tutorial, so I’m stuc… --- ## [How to Design a WebAR video using the 8th wall studio, please show me links of tutorials I can follow to learn this](https://forum.8thwall.com/t/how-to-design-a-webar-video-using-the-8th-wall-studio-please-show-me-links-of-tutorials-i-can-follow-to-learn-this/5442)
**Author:** [@Ali\_Shaikh](https://forum.8thwall.com/u/Ali_Shaikh)\ **Replies:** 1\ **Last updated:** [March 10, 2025, 4:47pm UTC](https://forum.8thwall.com/t/how-to-design-a-webar-video-using-the-8th-wall-studio-please-show-me-links-of-tutorials-i-can-follow-to-learn-this/5442 "2025-03-10T16:47:36Z")
Kindly help me out in learning how to design this video and please send me links to tutorials on youtube. And please send me an email at ali.st3alth@gmail.com --- ## [Customize HTML in the Niantic Studio?](https://forum.8thwall.com/t/customize-html-in-the-niantic-studio/4533)
**Author:** [@amitri](https://forum.8thwall.com/u/amitri)\ **Replies:** 2\ **Last updated:** [February 4, 2025, 2:23am UTC](https://forum.8thwall.com/t/customize-html-in-the-niantic-studio/4533 "2025-02-04T02:23:44Z")
Hi everyone! Is it possible to customize by importing libraries and editing HTML in the Niantic Studio like Cloud Editor in A-Frame? Because I want to create tags and configure Google Analytics on the 8thWall Studio --- ## [This is a question about the Commercial License project](https://forum.8thwall.com/t/this-is-a-question-about-the-commercial-license-project/4538)
**Author:** [@Ayane\_Ima](https://forum.8thwall.com/u/Ayane_Ima)\ **Replies:** 3\ **Last updated:** [January 23, 2025, 5:04pm UTC](https://forum.8thwall.com/t/this-is-a-question-about-the-commercial-license-project/4538 "2025-01-23T17:04:16Z")
Hello! I have a question about licensing. Is it possible to publish a finished Commercial license project again as a Demo license for verification? --- ## [8th Competence](https://forum.8thwall.com/t/8th-competence/4437)
**Author:** [@inegol\_tasarim](https://forum.8thwall.com/u/inegol_tasarim)\ **Replies:** 1\ **Last updated:** [January 8, 2025, 6:32pm UTC](https://forum.8thwall.com/t/8th-competence/4437 "2025-01-08T18:32:29Z")
Hello, I want to do this project https://www.youtube.com/shorts/PsNInrRAJy8 to work on the web where I will use 8th. Can I do this AR project with 8th? Thank you for your interest and answer. --- ## [Studio Niantic: How to remove NON COMMERCIAL on the Splash Screen?](https://forum.8thwall.com/t/studio-niantic-how-to-remove-non-commercial-on-the-splash-screen/3241)
**Author:** [@amitri](https://forum.8thwall.com/u/amitri)\ **Replies:** 4\ **Last updated:** [January 8, 2025, 8:35am UTC](https://forum.8thwall.com/t/studio-niantic-how-to-remove-non-commercial-on-the-splash-screen/3241 "2025-01-08T08:35:56Z")
Hi everyone, How to remove the DEMO USE ONLY or NON COMMERCIAL, … text on Splash screen? --- ## [Is it possible to use a wide-angle camera on a device?](https://forum.8thwall.com/t/is-it-possible-to-use-a-wide-angle-camera-on-a-device/4410)
**Author:** [@Yuki\_Tanabe](https://forum.8thwall.com/u/Yuki_Tanabe)\ **Replies:** 3\ **Last updated:** [January 7, 2025, 4:38pm UTC](https://forum.8thwall.com/t/is-it-possible-to-use-a-wide-angle-camera-on-a-device/4410 "2025-01-07T16:38:31Z")
Is it possible to access the device’s camera and launch 8thwall using a wide-angle camera? I’m referring to the physical camera on the device, not adjusting the field of view (FOV) of the virtual camera in three.js. I … [Next page](https://forum.8thwall.com/tag/faq/11.md?match_all_tags=true&page=1&tags%5B%5D=FAQ)