Error when placing images: Unsupported file type

Hi,
I’m new to 8thwall.
I was trying to place my first image on a plane in a hello world project I just created.
I’m receiving an error message that says “Unsupported file Type: Image”
I’m not sure what’s the problem. I was trying several types of images (.jpg, .png …) with multiple images but nothing is working. I’m not sure what’s the issue. The last file I tried was a 600x600 jpg image of 200kb. Thanks.

Also the report bug feature isn’t working.

Hi! Welcome to the forums!

I’ve uploaded many pngs, and jpgs without issue. Could you share the image you’re trying to upload?

Are there any errors in the browser console when you try to submit the bug report?

Hi! Are you still experiencing an issue here?