Latest 🧑‍💻 Technical Support topics

Topic	Replies	Views	Activity
How to find answers to FAQs on the forum FAQ , admin Frequently asked questions (FAQs) are regularly updated by the 8th Wall team. They contain information and approaches useful for debugging, troubleshooting, and optimizing your projects for 8th Wall. We always encourage…	0	703	March 2, 2023
Keep 3D model after image target is lost, and model should present on initial position, don't move with phone movement	0	1	July 12, 2025
Exception when using prefab with physics collider component physics , runtime-error , studio	3	16	July 12, 2025
Is it possible to combine Sky Effects with Hand Tracking in a single 8th Wall scene? FAQ	7	15	July 12, 2025
How to Detach and Lock 3D Model in World Space (initial position) to see its animation even marker got lost?	0	3	July 11, 2025
VPS locations not loading in Studio upon opening the project	19	87	July 11, 2025
Scavenger hunt vps	9	28	July 11, 2025
Convai witg 8thwall	1	3	July 11, 2025
Extended tracking for large 15m x 5m outdoor installation - need AR elements to persist across entire frame image-targets	4	31	July 11, 2025
Object flickering when moving camera	4	18	July 11, 2025
Two image targets, only one works image-targets	0	2	July 11, 2025
How to disable Gravity in Studio SOLVED physics , studio	1	4	July 11, 2025
Add Splash Screen to Local Hosted Project Without A-Scene on Startup	3	33	July 11, 2025
Studio Project isn't prompting iphone for Camera and is just a static scene? What do I add to get it to prompt my camera and use it properly?	13	6	July 10, 2025
HELP! Image Target Lost with video Issue — Visual Studio ECS Code	24	68	July 10, 2025
CACHE PROBLEM! first time audio starts without problems general	9	25	July 10, 2025
Preview Image not working on Android when sharing general	1	3	July 10, 2025
.mp4 files not show up in the published QR code image-targets , video , land-publish	5	12	July 9, 2025
Skybox completely white when camera type is world and not 3D studio	2	14	July 9, 2025
Use without QR and without URL	1	3	July 9, 2025
Studio - Weird zoom in effect	4	11	July 9, 2025
Issues with image targeting and model display image-targets , studio	10	37	July 9, 2025
Text Fields in Studio studio	4	16	July 9, 2025
[repost] Touch events broken with VPS	2	14	July 8, 2025
Unable to use VPS Private Scan (on Free Plan) vps	1	5	July 8, 2025
Issue Returning to Effect after Sharing studio	4	9	July 8, 2025
Complex user interactions - can they be done?	4	130	July 8, 2025
VPS 'No Mesh Available' Issue vps	1	13	July 8, 2025
Upgrading to white label possibly broke our project? image-targets	1	10	July 8, 2025
Implementing Google Analytics studio	1	9	July 8, 2025

How to find answers to FAQs on the forum

FAQ , admin

Frequently asked questions (FAQs) are regularly updated by the 8th Wall team. They contain information and approaches useful for debugging, troubleshooting, and optimizing your projects for 8th Wall. We always encourage…