Latest Technical Support topics

Topic	Replies	Views	Activity
How to find answers to FAQs on the forum FAQ , admin Frequently asked questions (FAQs) are regularly updated by the 8th Wall team. They contain information and approaches useful for debugging, troubleshooting, and optimizing your projects for 8th Wall. We always encourage…	0	790	March 2, 2023
Runtime error message on play mode	2	20	January 30, 2026
Is there way to continue to use Studio (desktop or local-hosted web version) after Feb 2026?	2	19	January 30, 2026
Does the 8th Wall have a limit on simultaneous of users accesses at same time?	1	14	January 29, 2026
Project History Export from 8th Wall Editor?	1	11	January 29, 2026
White Label subscription status not updating and cannot be edited	1	5	January 29, 2026
Is there a way to manually load specific image markers in Studio? image-targets , studio	1	3	January 29, 2026
Self-Hosted Migration: Is XR Extras required? (Not mentioned in docs)	2	14	January 29, 2026
Seeking Guidance on Replacing 8th Wall Image Tracking with a Third-Party Solution image-targets , general	9	70	January 31, 2026
URL forwarding beyond closure? FAQ , general	3	18	January 26, 2026
How to generate target image feather file？	2	15	January 25, 2026
Web VPS, Alternatives? vps	1	40	January 19, 2026
Studio - Scene changes are not commited + Missing asset on production studio	1	15	January 12, 2026
Error during loading xrweb	3	32	January 9, 2026
AR Graffiti App using 8th Wall vps , general , studio	2	21	January 6, 2026
Imagetarget dispatch only when successfully found	1	15	January 6, 2026
VPS activation Issues	25	184	January 5, 2026
How to get the appkey	2	20	January 3, 2026
Lost all credits I've paid for!	0	15	January 1, 2026
Shaking objects cloud-editor , studio	5	56	December 30, 2025
VPS Activated Location Add Rescans	4	48	December 30, 2025
Swap Texture in model on click	9	60	December 27, 2025
VPS 'No Mesh Available' Issue vps	5	43	December 15, 2025
New issue encountered with Published Project	4	22	December 11, 2025
Stuck on splash screen	2	15	December 11, 2025
Need it to be locked to portrait	1	9	December 11, 2025
How to export full project code in cloud editor before 8thwall shutdown?	1	41	December 11, 2025
So Sad to See You Go, 8thWall	1	19	December 11, 2025
How to connect a custom domain?	3	93	December 11, 2025
Questions regarding open-sourcing general	1	14	December 10, 2025

How to find answers to FAQs on the forum

FAQ , admin

Frequently asked questions (FAQs) are regularly updated by the 8th Wall team. They contain information and approaches useful for debugging, troubleshooting, and optimizing your projects for 8th Wall. We always encourage…