Latest Technical Support topics

Topic	Replies	Views	Activity
How to find answers to FAQs on the forum FAQ , admin Frequently asked questions (FAQs) are regularly updated by the 8th Wall team. They contain information and approaches useful for debugging, troubleshooting, and optimizing your projects for 8th Wall. We always encourage…	0	783	March 2, 2023
Web VPS, Alternatives? vps	1	20	January 19, 2026
Seeking Guidance on Replacing 8th Wall Image Tracking with a Third-Party Solution image-targets , general	4	24	January 16, 2026
Does the 8th Wall have a limit on simultaneous of users accesses at same time?	0	5	January 13, 2026
Studio - Scene changes are not commited + Missing asset on production studio	1	14	January 12, 2026
Error during loading xrweb	3	27	January 9, 2026
AR Graffiti App using 8th Wall vps , general , studio	2	15	January 6, 2026
Imagetarget dispatch only when successfully found	1	12	January 6, 2026
VPS activation Issues	25	177	January 5, 2026
How to get the appkey	2	13	January 3, 2026
Lost all credits I've paid for!	0	13	January 1, 2026
Shaking objects cloud-editor , studio	5	52	December 30, 2025
VPS Activated Location Add Rescans	4	46	December 30, 2025
Swap Texture in model on click	9	58	December 27, 2025
VPS 'No Mesh Available' Issue vps	5	39	December 15, 2025
New issue encountered with Published Project	4	18	December 11, 2025
Stuck on splash screen	2	14	December 11, 2025
Need it to be locked to portrait	1	9	December 11, 2025
How to export full project code in cloud editor before 8thwall shutdown?	1	34	December 11, 2025
So Sad to See You Go, 8thWall	1	14	December 11, 2025
How to connect a custom domain?	3	92	December 11, 2025
Questions regarding open-sourcing general	1	13	December 10, 2025
I can't move my character when starting my game, "Unhandled promise rejection" error	0	7	December 10, 2025
Module manifest corruption when cloning projects general	1	5	December 9, 2025
Request to Switch Subscription to Monthly Plan	2	13	December 9, 2025
8thWall using PlayCanvas playcanvas	1	14	December 9, 2025
processCpuResult.reality value null on iPhone after SPA page navigation FAQ	0	5	December 9, 2025
UI Clicks work in Preview, but not in Public/Staging (ECS Project)	0	4	December 9, 2025
Runtime error message on play mode	1	17	December 5, 2025
WebGL Context Lost Error on Mac Chrome - xr-simd-27.4.11.427.js Initialization Failure studio	1	23	December 5, 2025

How to find answers to FAQs on the forum

FAQ , admin

Frequently asked questions (FAQs) are regularly updated by the 8th Wall team. They contain information and approaches useful for debugging, troubleshooting, and optimizing your projects for 8th Wall. We always encourage…