Latest Technical Support topics

Topic	Replies	Views	Activity
How to find answers to FAQs on the forum FAQ , admin Frequently asked questions (FAQs) are regularly updated by the 8th Wall team. They contain information and approaches useful for debugging, troubleshooting, and optimizing your projects for 8th Wall. We always encourage…	0	775	March 2, 2023
Webapp is not loading	0	8	November 19, 2025
Help with surface detection / ground anchoring issues absolute-scale , studio	5	84	November 19, 2025
Button working in 8th Wall Studio, But not working with Public link studio	0	8	November 17, 2025
Scroll doeesent work	0	18	November 15, 2025
Audio sometimes work on iPhones but often not	0	9	November 15, 2025
Image Targets having issues image-targets	0	8	November 14, 2025
Complex user interactions - can they be done?	5	155	November 14, 2025
Models not appearing in the Lens	0	9	November 13, 2025
Align vehicle in local space physics , world-effects	0	6	November 13, 2025
About metaversal deployment	1	17	November 13, 2025
How do i make a 3d model stay, once viewer pans away from the image trigger?	0	14	November 12, 2025
Issues with Test Scan Location geolocation , vps-locations , scaniverse	2	45	November 12, 2025
VPS Issues @ Archeology Site	0	11	November 11, 2025
Capture is capturing UI elements as well studio	0	9	November 11, 2025
I have an issue when publishing face-effects	1	9	November 11, 2025
WebGL Context Lost Error on Mac Chrome - xr-simd-27.4.11.427.js Initialization Failure studio	0	7	November 11, 2025
Runtime error message on play mode	0	5	November 11, 2025
WEB AR - Selfie Wall - Workflow	6	70	November 10, 2025
Error on iOS 26+ when loading project in an iframe	2	70	November 10, 2025
Custom studio ui coaching overlay	0	9	November 9, 2025
Cursor Error on LoadSpace	0	10	November 8, 2025
How does AR even work?	3	35	November 8, 2025
Is it possible to create car segmentation?	4	23	November 8, 2025
VPS activation Issues	23	129	November 7, 2025
Playing audio via an external URL FAQ , audio , studio	2	27	November 7, 2025
The project using Absolute Scale is not working when scanned with the QR code. cloud-editor , general , studio	1	18	November 7, 2025
Landing error both via Web Browser and Desktop app	0	8	November 7, 2025
How to add visibility animation in A-frame? cloud-editor , general	3	27	November 6, 2025
Scavenger Hunt Clone - Returning to Map from AR Issue	9	56	November 5, 2025

How to find answers to FAQs on the forum

FAQ , admin

Frequently asked questions (FAQs) are regularly updated by the 8th Wall team. They contain information and approaches useful for debugging, troubleshooting, and optimizing your projects for 8th Wall. We always encourage…