Latest Technical Support topics

Topic	Replies	Views	Activity
How to find answers to FAQs on the forum FAQ , admin Frequently asked questions (FAQs) are regularly updated by the 8th Wall team. They contain information and approaches useful for debugging, troubleshooting, and optimizing your projects for 8th Wall. We always encourage…	0	843	March 2, 2023
Documentation after 8th Wall sunsets	0	86	February 27, 2026
Deleting Account	0	54	February 23, 2026
Multiple magic photos	0	38	February 18, 2026
Broken Image Target in Offline Studio, no JSON	0	43	February 18, 2026
Your connection is not private on the project URL	0	29	February 17, 2026
xrExtras build errors	0	48	February 6, 2026
Image Tracking Not Working in Local Exported Project image-targets	1	90	February 5, 2026
Lightship Map Module orientation vps , lightship-maps	4	244	February 4, 2026
Runtime error message on play mode	2	72	January 30, 2026
Is there way to continue to use Studio (desktop or local-hosted web version) after Feb 2026?	2	107	January 30, 2026
Does the 8th Wall have a limit on simultaneous of users accesses at same time?	1	47	January 29, 2026
Project History Export from 8th Wall Editor?	1	43	January 29, 2026
White Label subscription status not updating and cannot be edited	1	45	January 29, 2026
Is there a way to manually load specific image markers in Studio? image-targets , studio	1	50	January 29, 2026
Self-Hosted Migration: Is XR Extras required? (Not mentioned in docs)	2	88	January 29, 2026
Seeking Guidance on Replacing 8th Wall Image Tracking with a Third-Party Solution image-targets , general	8	369	January 27, 2026
URL forwarding beyond closure? FAQ , general	3	68	January 26, 2026
How to generate target image feather file？	1	56	January 25, 2026
Web VPS, Alternatives? vps	1	121	January 19, 2026
Studio - Scene changes are not commited + Missing asset on production studio	1	49	January 12, 2026
Error during loading xrweb	3	74	January 9, 2026
AR Graffiti App using 8th Wall vps , general , studio	2	72	January 6, 2026
Imagetarget dispatch only when successfully found	1	55	January 6, 2026
VPS activation Issues	25	421	January 5, 2026
How to get the appkey	2	99	January 3, 2026
Lost all credits I've paid for!	0	43	January 1, 2026
Shaking objects cloud-editor , studio	5	131	December 30, 2025
VPS Activated Location Add Rescans	4	151	December 30, 2025
Swap Texture in model on click	9	147	December 27, 2025

How to find answers to FAQs on the forum

FAQ , admin

Frequently asked questions (FAQs) are regularly updated by the 8th Wall team. They contain information and approaches useful for debugging, troubleshooting, and optimizing your projects for 8th Wall. We always encourage…