Latest Technical Support topics

Topic	Replies	Views	Activity
How to find answers to FAQs on the forum FAQ , admin Frequently asked questions (FAQs) are regularly updated by the 8th Wall team. They contain information and approaches useful for debugging, troubleshooting, and optimizing your projects for 8th Wall. We always encourage…	0	746	March 2, 2023
GLB rendering lost textures sometime in the past 12 months! FAQ	5	9	September 18, 2025
Animation of UI elements ui , studio	6	13	September 18, 2025
Video texture does not play after page refresh bug , studio	5	12	September 17, 2025
Studio - VPS Mesh/Location found and lost events based trigger vps , studio	0	1	September 17, 2025
Using a splash screen with multiple videos	12	27	September 17, 2025
How to use a JavaScript library external-library , studio	1	8	September 17, 2025
Non Deterministic Lighting in Cloud Editor cloud-editor	5	10	September 17, 2025
How to implement “Tap to place” (grid+ plane detect) in PlayCanvas world-effects , playcanvas	0	6	September 17, 2025
Error: Could not process this invite	1	8	September 16, 2025
VPS not working vps	3	5	September 16, 2025
Improve sky segmentation around clouds threejs	2	15	September 16, 2025
Niantic Studio: Audio not working properly in iPhone Safari audio , studio	29	155	September 16, 2025
2D animation	6	240	September 15, 2025
On the fly Image Target image-targets	1	13	September 15, 2025
VPS not at all stable at a public location	3	26	September 15, 2025
Studio: All Components gone in every version after going one version back studio	3	12	September 15, 2025
Best way to add multi-scene/space audio? general , studio	1	5	September 15, 2025
My Studio project is just a white screen when I try to play it studio	1	5	September 15, 2025
Assets created with the Asset Lab have an invalid/unsupported file type studio	3	11	September 15, 2025
How to access sky segmentation mask texture threejs , postprocessing , sky-effects	0	7	September 15, 2025
Why do I get the same answer in my game? image-targets , general , studio	10	22	September 15, 2025
Scanning/adding/using VPS points for public approval	7	22	September 15, 2025
3D Models Move with Camera When Using Sky Segmentation on Front Camera cloud-editor , FAQ , a-frame , sky-effects	0	8	September 13, 2025
Where to find Legacy Sample Projects general	3	10	September 12, 2025
Adding Custom Wayspot on Lightship Maps lightship-maps	1	8	September 11, 2025
What determines the world space of tracking? image-targets	2	8	September 11, 2025
Video turns black on previously working 8thWall Image Target project	14	72	September 11, 2025
Runtime Version 2 Upgrade Guide	1	30	September 11, 2025
Cannot Publish to Production	7	5	September 15, 2025

How to find answers to FAQs on the forum

FAQ , admin

Frequently asked questions (FAQs) are regularly updated by the 8th Wall team. They contain information and approaches useful for debugging, troubleshooting, and optimizing your projects for 8th Wall. We always encourage…