Latest Technical Support topics

Topic	Replies	Views	Activity
How to find answers to FAQs on the forum FAQ , admin Frequently asked questions (FAQs) are regularly updated by the 8th Wall team. They contain information and approaches useful for debugging, troubleshooting, and optimizing your projects for 8th Wall. We always encourage…	0	778	March 2, 2023
Runtime error message on play mode	1	7	December 5, 2025
WebGL Context Lost Error on Mac Chrome - xr-simd-27.4.11.427.js Initialization Failure studio	1	19	December 5, 2025
Animate UI (overlay) in Studio ui , studio	1	12	December 5, 2025
Stuck on splash screen	1	4	December 5, 2025
Custom studio ui coaching overlay	1	10	December 5, 2025
The project using Absolute Scale is not working when scanned with the QR code. cloud-editor , general , studio	2	21	December 5, 2025
Landing error both via Web Browser and Desktop app	1	11	December 5, 2025
Increase stability for World Tracked Portal with room you can walk in	1	26	December 5, 2025
Button working in 8th Wall Studio, But not working with Public link studio	1	13	December 5, 2025
How do i make a 3d model stay, once viewer pans away from the image trigger?	1	16	December 5, 2025
Capture is capturing UI elements as well studio	1	14	December 5, 2025
About metaversal deployment	2	20	December 5, 2025
Overlay UI elements not rendering image-targets , studio	1	5	December 5, 2025
How to cancel the Pro yearl;y subscription?	1	7	December 5, 2025
Models in Sky Scene Render Incorrectly general	0	6	December 3, 2025
AR tracking following the camera ar-tracking , studio	2	25	December 2, 2025
My Studio project is just a white screen when I try to play it studio	2	25	November 26, 2025
Webapp is not loading	0	12	November 19, 2025
Help with surface detection / ground anchoring issues absolute-scale , studio	5	101	November 19, 2025
Scroll doeesent work	0	26	November 15, 2025
Audio sometimes work on iPhones but often not	0	11	November 15, 2025
Image Targets having issues image-targets	0	14	November 14, 2025
Complex user interactions - can they be done?	5	163	November 14, 2025
Models not appearing in the Lens	0	14	November 13, 2025
Align vehicle in local space physics , world-effects	0	10	November 13, 2025
Issues with Test Scan Location geolocation , vps-locations , scaniverse	2	48	November 12, 2025
VPS Issues @ Archeology Site	0	16	November 11, 2025
I have an issue when publishing face-effects	1	12	November 11, 2025
WEB AR - Selfie Wall - Workflow	6	76	November 10, 2025

How to find answers to FAQs on the forum

FAQ , admin

Frequently asked questions (FAQs) are regularly updated by the 8th Wall team. They contain information and approaches useful for debugging, troubleshooting, and optimizing your projects for 8th Wall. We always encourage…