Trying to Integrate API: Getting "TypeError: Load Failed"

We’re doing an integration between 8th Wall and a third-party API, and essentially this is the process:

  1. User starts 8th Wall experience
  2. Performs an action on 8th Wall
  3. Gets taken to a different website via the API
  4. Performs authentication (OAUTH)
  5. Returns to 8th Wall with validated token/cookies
  6. 8th Wall identifies user has authentication validated
  7. User gets a popup UI with instructions for next steps.

The problem is that steps 6 and 7 are not happening properly.

Once user returns to 8th Wall, we’re getting this “TypeError: Load Failed” which we don’t know exactly what it means.

Can someone help/advise? Happy to provide more info.

Try using the chrome/safari debugger to get more granular information on the error: