Hello
I am currently managing multiple client-based XR projects; each with different lifecycles some are in development, some are live & others have already completed their campaigns. I am running into a license management issue thatās becoming increasingly difficult to handle as an agency juggling several workspaces.
One of my client projects has wrapped up successfully & I now want to shift that commercial license to a new clientās project under the same 8thWall account. However; there seems to be no straightforward option to transfer, pause / reassign the license from the completed project to the new one. As it stands, I would need to purchase a new commercial license; even though one is sitting idle & unused.
This model works fine for developers managing one / two long-term projects, but for studios or freelancers working with fast-moving, short-cycle campaigns , it becomes expensive & inefficient. Ideally; there should be a way to:
- Reassign a license between workspaces tied to the same account.
- Pause billing for inactive projects.
- Schedule transfers between project licenses without service disruption.
Is there a current feature that supports this kind of flexibility? Or does this require direct intervention from support? If not; Iād love to suggest this as a future enhancement something like a license pool or rotation option for verified agencies. Checked https://www.8thwall.com/docs/getting-started/quick-start-guide-Mlops Course guide related to this and found it quite informative.
Iāve gone through the billing documentation, but couldnāt find an exact match for this use case.
Thank you !!