Latest Admin & Billing Support topics

Topic	Replies	Views	Activity
Please do not post private account information admin Do you have a question regarding your project or account that might be better off handled out of the public eye? Examples for this might include billing questions, and problems with passwords, security/hacking/phishing …	0	437	August 1, 2023
Support please	0	17	February 20, 2026
Request to Transfer White Label Subscription or Guidance on Copying the Project	1	58	December 9, 2025
How can I delete a workspace? workspaces	2	53	September 19, 2025
Core subscription tier	7	67	September 9, 2025
Purchased Commercial license last night, splash screen won't disappear	10	110	August 19, 2025
Cost of using 8thwall and Immersal VPS vps	1	110	August 1, 2025
Price tiers discrepancy in documentation	1	56	July 16, 2025
Moving from one account to another	1	54	June 24, 2025
We're trying to purchase a White Label Subscription but the button takes us to "Page not found"	2	75	June 6, 2025
[8thwall VPS] Private Location Fees and Delete vps	1	69	June 5, 2025
Public Profile Projects Not Displaying general	2	41	May 21, 2025
About Legacy Pro Subscription	3	107	May 19, 2025
Legacy PLUS subscription benefit	2	42	May 14, 2025
New White Label and commercial project updates	1	98	April 30, 2025
Query regarding commercial license	1	58	April 14, 2025
Basic plan not available for image targets? image-targets	5	190	April 11, 2025
Unable to Transfer Commercial License Between Completed and New Client Projects	1	40	April 9, 2025
How many published separate experiences under commercial license can we have at once?	4	84	April 2, 2025
Cancel my subscription	1	56	March 24, 2025
Billing Enquiry - Mid Month Cancelations general	2	51	March 19, 2025
Cancle plan not available on web portal? general	1	36	February 18, 2025
About Pricing	1	88	February 11, 2025
What should I pay for a small individual business project?	5	106	February 11, 2025
Was billed extra month after canceling subscription, want last billed amount refunded	1	44	February 11, 2025
App not available	2	27	February 5, 2025
I cannot cancel free trial for general	1	30	February 4, 2025
Cancel and refund the order	1	25	January 27, 2025
Selfhost sdk & choose other ways of cooperation	5	95	October 29, 2024
Limited View for Large Audiences	1	67	October 24, 2024

Please do not post private account information

admin

Do you have a question regarding your project or account that might be better off handled out of the public eye? Examples for this might include billing questions, and problems with passwords, security/hacking/phishing …