Latest 🛠️ Admin & Billing Support topics

Topic	Replies	Views	Activity
Please do not post private account information admin Do you have a question regarding your project or account that might be better off handled out of the public eye? Examples for this might include billing questions, and problems with passwords, security/hacking/phishing …	0	367	August 1, 2023
Cost of using 8thwall and Immersal VPS vps	2	12	August 1, 2025
Price tiers discrepancy in documentation	1	22	July 16, 2025
Moving from one account to another	1	9	June 24, 2025
We're trying to purchase a White Label Subscription but the button takes us to "Page not found"	3	27	June 6, 2025
[8thwall VPS] Private Location Fees and Delete vps	1	29	June 5, 2025
Public Profile Projects Not Displaying general	3	18	May 21, 2025
About Legacy Pro Subscription	4	41	May 23, 2025
Legacy PLUS subscription benefit	2	20	May 14, 2025
Purchased Commercial license last night, splash screen won't disappear	3	30	May 1, 2025
New White Label and commercial project updates	1	55	April 30, 2025
Query regarding commercial license	1	27	April 14, 2025
Basic plan not available for image targets? image-targets	5	151	April 11, 2025
Unable to Transfer Commercial License Between Completed and New Client Projects	1	4	April 9, 2025
How many published separate experiences under commercial license can we have at once?	4	53	April 2, 2025
Cancel my subscription	1	16	March 24, 2025
Billing Enquiry - Mid Month Cancelations general	3	24	March 19, 2025
Cancle plan not available on web portal? general	1	14	February 18, 2025
About Pricing	1	63	February 11, 2025
What should I pay for a small individual business project?	5	60	February 11, 2025
Was billed extra month after canceling subscription, want last billed amount refunded	2	19	February 11, 2025
App not available	2	11	February 5, 2025
I cannot cancel free trial for general	1	11	February 4, 2025
Cancel and refund the order	2	13	January 27, 2025
Selfhost sdk & choose other ways of cooperation	5	47	October 29, 2024
Limited View for Large Audiences	1	35	October 24, 2024
How do I change my email here on this discourse forum?	2	32	October 16, 2024
Self hosting projects after paid plan expires? FAQ , admin , general	2	38	October 10, 2024
Commercial license planning license	2	47	September 19, 2024
Not Able Purchase Commercial License Urgent Help	2	41	September 17, 2024

Please do not post private account information

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Do you have a question regarding your project or account that might be better off handled out of the public eye? Examples for this might include billing questions, and problems with passwords, security/hacking/phishing …