Latest 🛠️ Admin & Billing Support topics

Topic	Replies	Views	Activity
Please do not post private account information admin Do you have a question regarding your project or account that might be better off handled out of the public eye? Examples for this might include billing questions, and problems with passwords, security/hacking/phishing …	0	320	August 1, 2023
How can I delete my account? admin , FAQ , data	1	346	July 19, 2024
No Answer from support	4	12	July 18, 2024
Is the 14-day free trial gone?	3	25	July 10, 2024
Is it possible to create multiple workspaces? workspaces	3	11	July 11, 2024
What licensing is required to get access to 8thWall's API only? license , self-hosting	1	20	July 8, 2024
How many published separate experiences under commercial license can we have at once?	0	23	June 25, 2024
Disable Splash Screen splash-screen	1	34	June 24, 2024
Project disclosure, license purchase, and date setting	0	19	June 24, 2024
Will you keep or stop the licences for those currently on a starter plan?	2	58	June 19, 2024
Dudas sobre suscripción por falta de experiencia en webar	0	27	May 26, 2024
Share project from client's workspace in my workspace's public profile admin , general	3	59	May 10, 2024
Commercial Licenses for Brands and Organizations - Fees	2	89	April 30, 2024
Duplicate Project from a worspace to another project FAQ	1	69	March 14, 2024
Reactivate service 8thwall	1	61	March 13, 2024
White labelling allowed? general , powered-by-8thwall	2	94	March 1, 2024
How do I move a project from one workspace to another? FAQ , admin , workspaces	0	702	May 1, 2023
What happens to my projects when I cancel my subscription? admin , FAQ , billing	0	1087	May 1, 2023
I'm creating multiple WebAR experiences. Can a single license be shared across multiple projects? admin , FAQ , license , billing	0	1363	August 14, 2023
I purchased a license on the wrong project within my workspace? How can I transfer it to the correct project? admin , FAQ , license , billing	0	315	August 14, 2023
How do I transfer my project to a different account?	0	452	September 8, 2023
How do I cancel my plan? FAQ , admin , billing	0	68	August 14, 2023
How can I see historical views on my project? workspaces , admin , FAQ	0	1051	August 14, 2023
How can I change to a different plan (Starter / Plus / Pro) license , admin , FAQ , billing	0	313	August 14, 2023
Will my apps continue to work even after my subscription ends? Is the subscription required for ongoing app functionality or is it only necessary during development? billing , FAQ , admin	0	90	August 14, 2023
Purchased license for the wrong project license	1	74	February 7, 2024
How do I cancel my free trial? FAQ , admin , billing	0	1307	August 14, 2023

Please do not post private account information

admin

Do you have a question regarding your project or account that might be better off handled out of the public eye? Examples for this might include billing questions, and problems with passwords, security/hacking/phishing …