Latest Admin & Billing Support topics

Topic	Replies	Views	Activity
Please do not post private account information admin Do you have a question regarding your project or account that might be better off handled out of the public eye? Examples for this might include billing questions, and problems with passwords, security/hacking/phishing …	0	450	August 1, 2023
Support please	0	32	February 20, 2026
Request to Transfer White Label Subscription or Guidance on Copying the Project	1	75	December 9, 2025
How can I delete a workspace? workspaces	2	69	September 19, 2025
Core subscription tier	7	118	September 9, 2025
Purchased Commercial license last night, splash screen won't disappear	10	149	August 19, 2025
Cost of using 8thwall and Immersal VPS vps	1	133	August 1, 2025
Price tiers discrepancy in documentation	1	69	July 16, 2025
Moving from one account to another	1	66	June 24, 2025
We're trying to purchase a White Label Subscription but the button takes us to "Page not found"	2	93	June 6, 2025
[8thwall VPS] Private Location Fees and Delete vps	1	92	June 5, 2025
Public Profile Projects Not Displaying general	2	59	May 21, 2025
About Legacy Pro Subscription	3	137	May 19, 2025
Legacy PLUS subscription benefit	2	55	May 14, 2025
New White Label and commercial project updates	1	121	April 30, 2025
Query regarding commercial license	1	75	April 14, 2025
Basic plan not available for image targets? image-targets	5	226	April 11, 2025
Unable to Transfer Commercial License Between Completed and New Client Projects	1	54	April 9, 2025
How many published separate experiences under commercial license can we have at once?	4	107	April 2, 2025
Cancel my subscription	1	65	March 24, 2025
Billing Enquiry - Mid Month Cancelations general	2	72	March 19, 2025
Cancle plan not available on web portal? general	1	51	February 18, 2025
About Pricing	1	105	February 11, 2025
What should I pay for a small individual business project?	5	129	February 11, 2025
Was billed extra month after canceling subscription, want last billed amount refunded	1	58	February 11, 2025
App not available	2	56	February 5, 2025
I cannot cancel free trial for general	1	44	February 4, 2025
Cancel and refund the order	1	46	January 27, 2025
Selfhost sdk & choose other ways of cooperation	5	126	October 29, 2024
Limited View for Large Audiences	1	77	October 24, 2024

Please do not post private account information

admin

Do you have a question regarding your project or account that might be better off handled out of the public eye? Examples for this might include billing questions, and problems with passwords, security/hacking/phishing …