Video texture does not play after page refresh. If a user revisits the experience, and is not prompted for permissions, video textures will not autoplay. Is there a way to always prompt for permission in Niantic Studio?
Hi, can you land your changes and share the project with support so I can take a look?
@GeorgeButler Shared. Thank you!
It looks like the issue comes from the portal video containing audio, which cannot be played until the user taps on the screen. Because the video is asked to play before that interaction, it ends up frozen.
I removed your Custom Component and replaced it with the built-in Video Controls component on the portal video. I also uploaded a new version of the video without audio, and it seems to be working as expected. If the audio is important, you could separate it from the video, upload it as an independent clip, and play it through an Audio component attached to the portal or an empty entity.
I can confirm I see it working 
Didnt even think to check if the mp4 had audio. I snagged it from a VFX texture website! Thanks for your help @GeorgeButler !!
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@GeorgeButler what was your technique for removing the audio? thank you!
I used this website.
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