As titled, I have no idea how to fix this. There are no console errors on both my IPhone 13 and IPhone 14 pro max in the console of the Niantic Studio upon running on device.
I tested a basic localised VPS scene and successfully spawned cactuses with no issue.
The image below is taken from my simulator. The playground is my VPS spot. There is a white floor and I am to raycast tap to spawn purple boxes on the floor.
As you can see, the purple boxes are tapped and spawned fine in the simulator.
Here is a video below of my AR scene on site. It is just not possible to spawn points on the scene anymore even though I can spawn them on the simulator.
https://youtu.be/sQq3Pbh_SZE
What could I do in my situation? Is there someone I can contact?