Hi, I have created a list of events we wanted to be reported on Analytics for our experience.
However, when I go to Analytics, only 20 events are showing up (it’s supposed to be at least 25).
All events were created the same way in 8th Wall and Analytics.
What could be going wrong?
I’m attaching a screenshot of the code.
We specifically wanted the event highlighted in Red, which is one of the ones not showing up.
When I go into Analytics, I can only pull 20 events, nothing else.
Thanks!!
Have you tried logging event.detail.name for that specific event? It might be undefined or something unexpected.
I actually removed that completely so that it gets registered regardless if it knows the event.detail.name or not, and it’s still not showing up.
I’m doing the exact same thing for ugcClick as you can see and a similar issue happens - only two different event.detail.name get registered (supposed to be about 7 total).
So there’s definitely an issue.
Here’s a screenshot of what I see on Analytics:
As you can see, only two ugc events (the ones that start with ugc) when it’s supposed to be about 7.
The one I need (portalclick) does not show up at all.
It seems to be capped at 20 events?
Thanks!!
I’d recommend testing the events by firing them from a non-8th Wall HTML page or directly from your browser. This can help rule out any issues caused by misnamed events.
I can do that test but it doesn’t look like it will solve the problem, else we wouldn’t be getting any of those (like the UGC ones) right?
