Geospatial Browser VPS Activation error when I try to activate

🧑‍💻 Technical Support
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1

Hi,
I have a location that is ready to be activated, but when I try to activate it, I get the following message: “Your VPS processing time out. Please try again.” Have I forgotten something or do special conditions have to be met?
Thanks!

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2

Hi! Can you send me the link to the location? (Copy the URL in your browser with the location selected on the Geospatial Browser).

3
4

I’ve forwarded this to our mapping team who will investigate this.

5

Thanks! Looking forward to your team’s assistance.

6

Hi,

I checked back and tried to activate the VPS location this morning — it allowed me to proceed with activation, but unfortunately, the activation failed. Could you please help me understand the reason for the failure?

Also, I had actually done additional scans during the 8 PM to 3 AM time slot before this, but the scan progress bar does not reflect them. Is this a known issue, or could there have been an error with those uploads?

I’d appreciate any assistance in resolving this. Thank you!

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