Inaccurate VPS location

🧑‍💻 Technical Support
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1

I’m working on an AR experience at a public location, which was added by someone else, but it isn’t activated.

The problem is that I couldn’t contribute scans to that location as the location isn’t accurate(see attached image). The Add Scans button on Scaniverse appears only when you are near the location. Should I create a new 1(duplicate?) or can I request for an existing location to be relocated?

Within 8th wall studio VPS:

image
image606Ă—534 58.1 KB

In google maps:

image
image969Ă—685 125 KB

Location ID: 5765526cf2c13090befeab7eac8af677.16

Entire bridge is 200m by the way, VPS location seems to be nearer to 1 end of the bridge, in the river..

2

Hi!

Email us (support@8thwall.com) the name of the location, the current coordinates of the location and the desired coordinates of the location and we’ll get it fixed up for you.

3

Hello. Thanks for the information. By coordinates do you mean the latitude & longitude?

4

Yeah :slight_smile: the Latitude and Longitude would be perfect.

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