Hello, we’re building a project based on the scavenger hunt project, a Pokemon Go style adventure. We have a map screen with the user avatar moving around a world map collecting waypoints. A decent amount of times, the map just won’t load, leaving the user wandering around a blank world. I’ve attached some screenshots for reference, and was hoping you had any advice. Thank you!
Hi! This is a known issue and we’re working on it. 
Thank you for your response. Is there anything we can do on our side to make it more stable? We’re launching on May 6th and would like to have it more consistent by then. Is there any timeline of when this might be fixed? Thank you!
Are you using the Studio version or the Editor version? If you share your project with the support workspace I can take a look.
Editor version. Should I post that here or is there a private way to send you the project? Thank you so much! We’ve noticed one of the models we were using was rather large (12 mb) and using one closer to 50kb seems to handle it better, but we are still investigating.
You can share it with the support workspace by following the above link and I’ll get an email which will allow me to see your project.
I believe you should see an invite now. Thank you!
Taking a look now.
I’m not able to replicate the issue. Which device(s) are you seeing that are affected?
Thank you for your time George, since swapping the model out, we think that might have been the issue. We’re going to keep working through it, but feel free to keep access in case I have to come back!