Simulation is running slow

Technical Support
1

I ran VPS and Map in Niantic Studio.
However, the screen became black or light blue,
The screen is light blue and the operation is slow and sluggish.
Scaniverse hunter executed.
Please let me know how to solve this problem.

2

What are the specs of your device? Can you land your changes and share your project with the support workspace?

3

I have pasted the device specs and a screenshot of the phenomenon.

About the phenomenon

・The screen remains light blue when trying to run a simulation

・The screen remains black when trying to run a simulation

・When pressing WASD during simulation, there is no response

Please check.

the specs of my device
the specs of my device784×1306 83.7 KB

5

I’m looking into this issue. :slight_smile:

If you scan the “Connect Device” QR code with your phone do you see similar problems? Additionally, Do you see the same problems when you launch the sample project from the following link: Studio: Scavenger Hunt | 8th Wall | 8th Wall ?

6

Does the same problem occur when I scan the “Connect Device” QR code with my cell phone?
Yes, the same event occurred.

Also, does the same problem occur when I launch the sample project from the following link? Studio Scavenger Hunt｜8th Wall｜8th Wall ?
Yes, it worked fine when loaded from this link.

7

Sounds like an asset or config in your project is causing an issue. Can you land your changes and share your project with the support workspace so I can take a look?

8

Thank you for contacting us.

I tried to share “workspace” but was unable to

share it.

The following text was displayed and an error occurred.

Cannot share app with current workspace".

9

Did you enter support into the workspace field?

Screenshot 2025-05-07 at 11.13.08 AM
Screenshot 2025-05-07 at 11.13.08 AM605×372 23 KB

10

Share has been completed.
Best regards.

11

Hi! I’ve taken a look at the project and I can’t replicate the issue. Do you see this issue occur with other browsers? Can you try to clear your device cache / cookies and see if it improves?

12

Can you try to clear your device cache / cookies and see if it improves?
A. The problem was temporarily improved.
However, sometimes it is not possible to move a scene by pressing the AWSD key.

Do you see this issue occur with other browsers?
A. The same phenomenon occurs in other browsers (safari).
Browser I use regularly (Chrome)

In the future, when this phenomenon occurs, what should I do besides deleting the
cache?

13

The ability to control the location with the WASD keys is a debug feature you must enable manually on the Map entity itself.

Screenshot 2025-05-12 at 11.19.57 AM
Screenshot 2025-05-12 at 11.19.57 AM1706×1165 197 KB

Very strange you’re seeing performance impact to such a high degree with your specs. I’m forwarding this to the team so they can look into it.

14

Thanks for the reply.
In the meantime, I’ll try to develop while deleting the cache every time the operation becomes slow.
Thank you for the various suggestions.