Different behavior when camera feed black/camera face-down

🧑‍💻 Technical Support
1

Hey all,

I am working on an 8th Wall project using image tracking. When the tracked image is lost, the AR elements disappear as expected. However, in our app, when the camera is placed face-down (on a table, for instance), or covered (by, say, a hand), it seems to elicit different behavior than just losing the tracked image.

Is this known/expected behavior? Am I missing something?

Thanks,
Casey

2

Could you specify the unexpected behavior you’re experiencing? Sharing a GIF or a link to a video would be very helpful.

In general, we recommend not pointing the device directly downward, but rather at an angle if possible.