Flashing Black/White Screen When Entering AR Experience in Niantic Studio

🧑‍💻 Technical Support
1

Hey everyone,

I’m building an AR project using Niantic Studio, and I’ve run into a visual issue when transitioning into the AR experience. After the user accepts camera permissions, the screen briefly flashes from black to white — sometimes multiple times — before stabilizing and working normally. Once that flicker passes, everything runs great.

To troubleshoot, I recorded:

  • :selfie: A video of the in-experience flicker as seen by the user.

Video Link

  • :desktop_computer: A DOM recording from dev tools during that same transition.

Video Link

From what I can tell, a <video> element gets created, then removed, and then added again — which may be causing that flash. Has anyone experienced something similar?

2

Thanks for posting this! I’ve reported this issue to the engineering team.

1 Like
3

Just confirming that this is happening on our end as well. Just cloned some example projects and ran into this. We’re considering using 8th Wall on a new project and wouldn’t mind knowing if this is going to be fixed any time soon.

It’s been over a month since this was posted, so I wanted to make sure it had visibility.

4

Yeah I was going to flag this also - I’m getting the same flashes. Could really do with a solution to this as I have a project going live imminently.