Hi There,
We’re experiencing an issue with a load-on-click that is no longer launching spaces. The LOC is launching from an AR space to a 3D space and was working this time last week. However, testing today shows the 3D space to not launch, with the AR camera still active and UI elements remaining. This has been tested on a number of devices. The same LOC component is working fine elsewhere in the project.
Demo mode in Studio is showing the function to be working fine.
The project is already shared for 8th Wall Support - Forest Keep.
Effected Space: “9. Castle Entrance” not launching spaces “Choice A” and “Choice B”.
The project goes live this Friday, so any help would be appreciated.
Many thanks,
When you scan the QR code in the editor interface, it should allow you to view the console logs from your device on your computer’s browser. Could you let me know if any logs appear when the project is running on the device? Also, could you please share the name of the project?
Hi George,
We’re getting the following log:
The project name is “Forest Keep”
Thanks,
Looks like you have a script named Test that’s trying to access an invalid cursor.
I removed the test script and it now shows the following:
Getting the same issue when attempting to leave other AR spaces through LOC
I’ve attempted to use the script found at Error After Loading To Another Space - #13 by GeorgeButler , but getting the same result:
Hmm, looks like something our engineering team will have to look into.
That would be appreciated.
Do you know what their timeline would be, as our project launches this Friday?
Thanks,
I’d recommend looking into an alternative solution like splitting the logic into two projects or something similar for now.
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