VPS 'No Mesh Available' Issue

[weiwen_chen]

Hello,

I’m currently working on a project that uses a custom Wayspot with VPS. I have uploaded a sufficient number of scans using Scaniverse and GSB to activate VPS at this location. Although the VPS status now shows as “activated,” the mesh is still showing as “No mesh available,” and I am unable to import any mesh into my project.
Did I miss a step in the process?
For reference, I used Scaniverse on iOS 18.5 for the scanning.

Here are the location details:
Bito
25.05491, 121.508889

Thanks!

[GeorgeButler]

Hi, welcome to the forum!

I’ve flagged this with our mapping team, I’ll let you know once I have an update.

[weiwen_chen]

Hi, thank you for your help. Is there any update so far?

[GeorgeButler]

I haven’t heard any updates yet. I’ve gone ahead and forwarded this to the mapping team again.

[weiwen_chen]

Hi, good news. After I reactivated the location again recently, the mesh showed up successfully. Thanks for your help!